Business listingMiami
Pharmacy

Capsule

Pharmacy · Miami

4.2191 {count} reviews

168 NW 26th St, Miami, FL 33127

Capsule

About

Located at 168 NW 26th St in the heart of Miami, Capsule Pharmacy offers a modern approach to prescription management. The pharmacy is designed to provide a streamlined experience, utilizing a digital platform that allows patients to handle their prescriptions virtually and communicate directly with staff. Many patrons appreciate the convenience of their delivery service and the ability to manage their healthcare needs through an accessible mobile app, often highlighting the professional and attentive nature of individual team members who assist with transfers and medication questions. While the pharmacy has garnered a loyal following for its efficient service and helpful staff, the patient experience can be inconsistent. Some customers report highly positive interactions, praising the team for their responsiveness, professionalism, and genuine care during consultations. Conversely, other visitors have expressed frustration regarding delivery reliability and communication challenges. As with any service-oriented business, the experience at this Miami location appears to vary, with some patients finding it a significant upgrade over traditional pharmacy models, while others have encountered difficulties with order fulfillment and administrative processes.

What clients say

Capsule Pharmacy receives polarized feedback, with many customers praising their helpful staff and convenient app-based communication, while others report significant frustrations regarding delivery reliability and medication fulfillment errors. While some users highlight a modern, efficient experience, others describe recurring issues with missed deliveries and poor responsiveness to urgent medication needs.

Strengths

  • Helpful and attentive customer service
  • Convenient app-based communication
  • Efficient prescription delivery

Weaknesses

  • Unreliable delivery and scheduling
  • Poor communication regarding order issues
  • Medication fulfillment and stock errors

Best for

Patients who prefer a digital-first pharmacy experience and value the convenience of home delivery.

Opening hours

Friday
9 AM–6 PM
Monday
9 AM–6 PM
Sunday
11 AM–3 PM
Tuesday
9 AM–6 PM
Saturday
11 AM–3 PM
Thursday
9 AM–6 PM
Wednesday
9 AM–6 PM

Contact

CapsuleMiamiPharmacy