New Horizons Community Mental Health Center

About

Located at 1469 NW 36th St in Miami, New Horizons Community Mental Health Center serves as a local provider of mental health services. The facility operates as a community-based resource where patients seek support for various mental health needs, including medication management and counseling. The center is a fixture in the neighborhood, drawing a diverse range of individuals who rely on its services to navigate their personal health challenges. The experience at New Horizons is notably varied, reflecting the complexities of managing a high-volume community clinic. While some patients report positive interactions with specific doctors and staff members who are described as kind, professional, and dedicated to patient care, others have expressed significant frustrations. Common concerns raised by visitors include long wait times, difficulties with administrative communication, and challenges regarding the facility's environment and privacy. As the center continues to operate in Miami, it remains a polarizing destination where the quality of care often depends on the specific provider and the nature of the administrative support received during a visit.

What clients say

Reviews for this facility are highly polarized, with some patients praising the doctors and staff for their care, while others report severe dissatisfaction regarding administrative incompetence and poor facility conditions. Common complaints include long wait times, difficulty reaching staff by phone, and unprofessional behavior from front-desk personnel.

Opening hours

Friday

8 AM–4 PM

Monday

8 AM–4 PM

Sunday

Closed

Tuesday

8 AM–4 PM

Saturday

8 AM–1 PM

Thursday

8 AM–4 PM

Wednesday

8 AM–4 PM

Contact

• 1469 NW 36th St, Miami, FL 33142
• (305) 635-7444
• www.newhorizonscmhc.org