Jackson Behavioral Health Hospital
Mental health clinic · Miami
1695 NW 9th Ave, Miami, FL 33136
About
Located at 1695 NW 9th Ave in Miami, Jackson Behavioral Health Hospital serves as a psychiatric facility providing mental health and crisis stabilization services. The hospital offers inpatient and outpatient care, featuring a range of clinical support including medical supervision, psychiatric consultations, and group therapy sessions. The facility includes a backyard area designed to provide patients with access to sunlight and outdoor space during their stay. Patient experiences at the hospital have been notably varied. Some individuals have reported positive outcomes, noting that the facility provided the necessary stabilization and guidance during critical periods of depression and anxiety. Conversely, other visitors and former patients have expressed significant concerns regarding the quality of care, communication, and facility management. Common feedback points include challenges with the intake process, the comfort of the environment, and the consistency of staff interactions. As the facility continues to operate in the heart of Miami, it remains a destination for those seeking mental health support, with experiences often depending on individual needs and specific interactions with the clinical team.
What clients say
Reviews for this facility are highly polarized, with some patients reporting life-changing, effective care while many others describe a traumatic, unprofessional, and poorly managed environment. Common complaints include severe communication failures, mistreatment by staff, and inadequate facility conditions.
Strengths
- Helpful and caring individual staff
- Effective medical stabilization
- Availability of group activities
Weaknesses
- Poor communication from doctors
- Unprofessional and abusive staff behavior
- Inadequate hygiene and supplies
- Lack of patient privacy and safety
- Difficult facility navigation and access
Best for
Patients seeking intensive psychiatric stabilization who may benefit from specific doctors or group programs, despite significant concerns regarding facility management.
Opening hours
- Friday
- 8:30 AM–5 PM
- Monday
- 8:30 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8:30 AM–5 PM
- Saturday
- Closed
- Thursday
- 8:30 AM–5 PM
- Wednesday
- 8:30 AM–5 PM
Contact
- 1695 NW 9th Ave, Miami, FL 33136
- (305) 355-7000
- jacksonhealth.org/locations/jackson-behavioral-health-hospital